Application functionality
How to use specific features of the application during day-to-day operation.
How do I print package marking labels with custom dimensions?
Inside the application, when generating documents for a shipment, tick the option "Show Package Marking (Small custom size)". The system will produce labels you can print directly on your existing label hardware.
Why don't some saved products appear when I create a shipment?
Products are filtered by the type of shipment. For example, if you create a tank-vehicle (tank) shipment, only products configured with the "tanks" shipment type will appear. Open the product, enable the relevant shipment types and the product will become available in those flows.
What is mixed packing and when do I need it?
Mixed packing means two or more hazardous materials packaged together inside the same outer package. DGAssistant fully supports mixed packing for IATA, IMDG and ADR, including the corresponding documentation, marking and IATA Q-value calculation.
How do I create a mixed packing shipment?
There are two paths. The recommended one is to define the mixed packing in advance: go to Products → "new mixed packing product", build it once and reuse it across shipments. The on-the-fly alternative is to enable "mixed packing" while adding goods to a shipment and create the package with the "+" button. Both modes guide you through the outer package, the inner goods and the quantities.
How do I handle limited quantities and excepted quantities?
Limited quantities and excepted quantities are supported across IATA, IMDG and ADR. You can either create predefined mixed packing products configured for limited quantities, or build the package on the fly when adding goods to a shipment. The application applies the right marking, packing instruction and documentation rules for each regime.
Do I need to define overpacks for IATA, IMDG or ADR shipments?
IATA requires overpacks to be explicitly defined in the final wizard step so that the shipper’s declaration prints them. IMDG and ADR are different: overpacks do not need to be defined in the transport document — you only need to apply the "OVERPACK" marking on the outer surface of the overpack, and only when the marks and labels of the inner packages are not visible from outside (IMDG / ADR 5.1.2.1). The application’s checklist guides this.
Where do I enter the shipper's reservations or comments on the transport document?
Use the "Additional Information" field of the shipment in the application. Anything you put there is included in the transport document in the right place.
Why can’t I add a Technical Name to an N.O.S. dangerous good?
The Technical Name field is enabled only when the entry is one that requires it under the regulation: Special Provision 274 or 318 in ADR and IMDG, or the asterisk (*) next to the proper shipping name in the IATA DGR list of hazardous materials (4.2). These flag N.O.S. and generic entries that must carry a technical name in parentheses after the proper shipping name. If the field is grayed out and you cannot enter a technical name, it simply means that a technical name is not required for that entry — for example, UN 1268 Petroleum Products, N.O.S. does not require a technical name even though it is an N.O.S. entry.