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Answers to frequent questions, step-by-step how-to guides for IATA, IMDG and ADR, a glossary of dangerous goods terms, and the DGAssistant blog.

Frequently asked questions

Frequently asked questions about DGAssistant, grouped by subject: what the software does and who it is for, the free trial and the first steps, the functions of the application, regulations and compliance (ADR, IMDG and IATA), importing and exporting data, integration through the REST API and with ERP systems, licensing, prices and payment methods, activation and renewal, invoicing, user accounts and access, and support. Each group is a page; open a question to read its answer.

How-to guides

Step-by-step guides for preparing consignments with DGAssistant under each regulation: IATA (air), IMDG (sea) and ADR (road). Each guide explains how to create the consignment, select the packing instruction and the quantities, handle overpacks, lithium batteries, marine pollutants or the 1.1.3.6 exemption, and print the transport document, the checklist and the package marking.

  • IATA: air transportHow to prepare consignments of dangerous goods by air with DGAssistant: the Shipper's Declaration, the checklist and the package marking, step by step.
  • IMDG: sea transportHow to prepare consignments of dangerous goods by sea with DGAssistant: the multimodal dangerous goods form and the container or vehicle packing certificate, step by step.
  • ADR: road transportHow to prepare consignments of dangerous goods by road with DGAssistant: the transport document, the checklist and the instructions in writing, step by step.
  • Consolidation: master consignmentsHow to group the consignments of several shippers into a booking with DGAssistant and issue its five documents, from the consolidation manifest to the data sheet of the master document.
  • Consolidation: transport units and containersHow to fill a container or a vehicle with DGAssistant, check the segregation of what goes inside and issue the packing certificate and the rest of the documents of the unit.
  • Consolidation: tripsHow to prepare a voyage, a road journey or a flight with DGAssistant and issue its seven documents, from the dangerous goods manifest to the notification to the pilot in command.
  • Consignment notes (CMR and eCMR)How to issue with DGAssistant the consignment note of a consignment, sign it electronically and obtain its documents: the draft, the signed copy, the DeCA, the ADR document and the evidence.

Glossary

Definitions of the terms used in the transport of dangerous goods and in the application, with their references to the ADR, the IMDG Code and the IATA Dangerous Goods Regulations: substances, articles and identification (UN number, proper shipping name, packing group), classification and hazards, packagings, containers and transport units, documents, declarations and marking, regulations and exemptions (limited and excepted quantities, the 1.1.3.6 exemption) and the parties involved in the transport. They are the same definitions that the assistant uses.

  • Substances, articles and identificationTerms of the DGAssistant glossary on how a substance or an article is identified in the transport of dangerous goods: the UN number, the proper shipping name and the entries that name particular goods, with their ADR, IMDG and IATA references.
  • Classification and hazardsThe classes, the packing groups and the properties that determine how dangerous goods are classified and which hazards have to be communicated.
  • Packagings, containers and transport unitsWhat contains the goods and what carries them: packagings and their instructions, intermediate bulk containers, tanks and cargo transport units.
  • Documents, declarations and markingThe documents that accompany a consignment and the marks, labels and placards that communicate the hazard on the packages and on the transport units.
  • Regulations, exemptions and special provisionsThe regulations that govern each mode of transport and the provisions that relieve a consignment from part of their requirements.
  • Parties involved in the transportWho intervenes in a consignment and what each of them is responsible for, from the consignor to the consignee.

Blog

News about DGAssistant and about the regulations it implements: new versions and functions, changes in the ADR, IMDG and IATA editions, state and operator variations, and practical articles on dangerous goods documentation. Entries are listed from the most recent; some are available in one language only.

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